iris

Project Breif

While at STA Digital, I led the design efforts for Lowe's Iris smart home app, an IoT solution that connected various smart home devices to the Iris Hub. This project involved creating intuitive interfaces and high-fidelity designs, significantly enhancing user experience and engagement.

Detailed Story:
Lowe's aimed to revolutionize the smart home market with Iris, their IoT solution designed to streamline home management and security. They enlisted me, while at STA Digital, to lead the design efforts for the Iris smart home app, which would serve as the central hub for controlling and monitoring various smart home devices. My role was to create prototypes and high-fidelity visual designs for the core app screens and components, ensuring a seamless user experience across both iOS and Android platforms. The challenge was to design intuitive interactions that would make the complex process of adding and managing smart devices simple and accessible for users of all technical backgrounds. I began by articulating complex design strategies to non-technical team members, ensuring everyone was aligned on the project goals. I also conducted extensive user testing to measure the effectiveness of our designs, particularly focusing on the ease of adding and connecting devices. This data-driven approach allowed us to continuously refine the user experience, making the app more user-friendly and efficient.
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The Result

One of the key successes of this project was our ability to reduce user drop-off rates by 20% through improved onboarding processes and user-friendly controls for Bluetooth pairing flows. Additionally, our focus on creating adaptable designs that catered to diverse user needs helped the app achieve over 500,000 downloads, a testament to its effectiveness and popularity. Leading the design for Lowe's Iris smart home app was a rewarding experience, as it not only involved cutting-edge IoT technology but also emphasized the importance of user-centric design in making smart home management accessible to everyone.

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